Chat Dashboard

Total Messages

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across all sessions

Unique Sessions

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chat conversations

Avg per Session

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messages exchanged

Avg Response

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seconds

Resolved

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questions answered

Unresolved

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needs attention

Messages Per Day

System Prompt

This is the instruction set that controls how the chatbot behaves and what it knows. Edit it here and click Save — changes take effect on the next conversation automatically.

Last Saved

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Tips for editing:

• Add new facts as bullet points starting with -

• Keep the RESPONSE STYLE rules at the top — they control tone and length

• To add a new FAQ, just add a line like:
- Pool hours: 8am–10pm daily.

• Changes go live on the next visitor's conversation — no other steps needed.