Shangri-La RV Resort is committed to ensuring that our website, shangrilarv.com, is accessible to all visitors — including those with disabilities. We believe that everyone deserves a welcoming and barrier-free digital experience that reflects the same hospitality we offer at our resort.
We are actively working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines make web content more accessible to people with visual, auditory, physical, speech, cognitive, and neurological disabilities.
Our website includes the following accessibility features and practices:
Text and background colors meet or exceed WCAG 2.1 AA contrast ratio requirements, supporting users with low vision or color blindness.
The website functions across a range of devices and screen sizes, including mobile phones, tablets, and desktops.
Clear, legible typefaces at sufficient sizes to support readability for all users.
Properly nested headings (H1, H2, H3) help screen reader users understand page hierarchy and navigate efficiently.
Links are written to be meaningful out of context, rather than using generic phrases like "click here."
Images include descriptive alt text so screen readers can convey their meaning. Decorative images are marked to be skipped.
Online forms include visible labels and instructions to assist all users in completing them.
We strive to provide captions or transcripts for any video or audio content published on our site.
Our website integrates with third-party platforms including Campspot (for reservations) and an AI-powered chat assistant. While we select partners who take accessibility seriously, we cannot fully control the accessibility of third-party tools. If you experience difficulty with any third-party component, please contact us directly so we can assist you.
While we strive to meet WCAG 2.1 AA standards across all pages, some content may not yet fully conform. Known areas where we are actively working to improve include:
We are committed to addressing these limitations as part of our ongoing accessibility improvement process.
Our website is designed to be compatible with the following assistive technologies:
We welcome your feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing content, or would like to request information in an alternative format, please contact us:
| info@shangrilarv.com | |
| Phone | 877-742-6474 |
| Shangri-La RV Resort, 10498 N. Frontage Rd., Yuma, AZ 85365 |
We aim to respond to accessibility feedback within 5 business days. If you need immediate assistance, please call us directly and our team will be happy to help.
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice Civil Rights Division, which enforces the Americans with Disabilities Act (ADA) as it applies to websites and digital services.
ADA Information: www.ada.gov
ADA Information Line: 1-800-514-0301 (Voice) | 1-833-610-1264 (TTY)
Accessibility is a continuous commitment. Our ongoing efforts include:
Thank you for your patience and for helping us make Shangri-La RV Resort's website a more inclusive experience for everyone.
Shangri-La RV Resort · 10498 N. Frontage Rd., Yuma, AZ · 877-742-6474 · info@shangrilarv.com